Identity Validation

How to Use Applicant Identity Validation

  1. Go to app.trully.ai and log in.

  2. In the side menu, access the Identity Validation section or go to app.trully.ai/es/validation/create.



  3. In the section, enter the information in the required, desired, and additional fields.



    Required Data:

    • User's Face Photograph: Image up to 4.5 MB .jpg, .jpeg, .png, .webp.
    • CURP: 18 digits including the homoclave.


      Desired Data:
    • Front of INE Identification: Image up to 4.5 MB .jpg, .jpeg, .png, .webp.
    • Back of INE Identification: Image up to 4.5 MB .jpg, .jpeg, .png, .web.


      Additional Data:
    • RFC.
    • Email address.
    • Address.
    • Longitude and latitude.
    • Phone number.
  4. Assign a User ID or Trully ID (request_ID) to concatenate the validations to the same person
    Note: Use the same ID you use in your company or platform database.

  5. In the lower right section, click on Show Results.



Manage Validation Columns

  1. Access the Identity Validation section.


  2. In the left corner, click the Manage Columns button.

  3. Check or uncheck the box on the left side of each data point to activate or deactivate the display of the field.
    Note: You can organize the data entries by clicking the check button.

  4. Click on Save to see the changes reflected in the New Validation section.